Terms of Service

Published on August 4th, 2023

1. Introduction

Welcome to Cryptocrispy’s Platform! As you have just arrived at our Terms of Service, please pause, grab a cup of coffee, and carefully read the following pages. It will take you approximately 20 minutes.

“Cryptocrispy”, “we”, “our”, “us” is Cryptocrispy Limited along with Cryptocrispy’s subsidiaries and affiliates, their respective directors, officers, employees, licensees, contractors, attorneys, agents, successors, and assigns.

“User”, “you” or “your” is either: i) a registered business that visits our website or uses any product or service made available through the Platform including the business’ respective directors, officers, employees, licensees, contractors, attorneys, agents, successors and assigns (“Business Customer”); or ii) a private individual that visits our website or uses any products or service made available through the Platform (“Consumer”).

These Terms of Service (“Terms”) govern your use of our web pages located at Cryptocrispy.com.au (the “Site”), services and products accessible through the Site (“Services”) and the associated web-based software provided by Cryptocrispy (“Software”). The Site, the Services, and the Software are jointly referred to as the “Platform”.  Our Privacy Policy, available at https://cryptocrispy.com.au/privacy_policy, explains how we collect, safeguard, and disclose information that results from your use of the Platform

By accessing and using the Platform you acknowledge that you have read and understood the Terms, our Privacy Policy, and agree to be bound by them. If you do not agree with (or cannot comply with) the above, then you may not use (and must immediately stop using) the Platform, but please let us know by emailing at support@Cryptocrispy.com.au so we can try to find a solution. These Terms apply to all visitors, Users and others who wish to access or use the Platform. Thank you for being responsible.

2. No Use By Minors

The Platform is intended only for access and use by individuals at least sixteen (16) years old. 

By accessing or using the Platform, you warrant and represent that you are at least sixteen (16) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of these Terms. If you are not at least sixteen (16) years old, you are prohibited from both the access and usage of the Platform and should immediately stop using the Platform.

3. Communications

If you register on the Platform we will use your email address to send you important Service emails including password resets, purchase confirmations, data breach warnings, as well as marketing emails with information about the Services including information on how to create content, introduction of new functionalities and promotions. You may opt-out of the marketing emails by accessing your account settings on the Platform or by following the unsubscribe link in the emails you receive. We will not send you marketing emails about any third-party product or service without obtaining your explicit prior consent. 

For additional information about how we protect your privacy, please refer to our Privacy Policy at  https://cryptocrispy.com.au/privacy_policy. ‍

4. Purchases

If you wish to purchase any product or service made available through the Platform (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, and your billing address.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and (ii) the information you supply to us is true, correct, and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your payment information, you understand that we may share that information with these third parties subject to our Privacy Policy.

Your Purchase is not confirmed until you receive a confirmation email from us. In particular, we reserve the right to reject your Purchase due to product or service unavailability, or if fraud or an unauthorised or illegal transaction is suspected.

All prices shown on the Platform are as a standard denominated in USD. We may determine to show the prices in the currency that Cryptocrispy determines to be your local currency. All prices shown to Consumers include applicable sales taxes at the rate that is in force from time to time.

5. Contests, Sweepstakes and Promotions

Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through the Platform may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the rules governing the Promotion will prevail.

6. Subscriptions

Some Services are subject to payments. Paid Services are usually provided on a recurring subscription basis (“Subscription(s)”), but we may also provide them on a fixed-term basis (“Fixed Term”), or as one-time payment add-ons (“Add-on(s)”). Fixed Term Services are paid against the invoice according to the payment terms agreed separately. Unless otherwise agreed, Subscription payment terms shall not apply to Fixed Term Services. If you are interested in Fixed Term Services, please contact us. Subscriptions are billed in advance on a recurring and periodic basis (“Billing Cycle”). The relevant Billing Cycle will be displayed to you at check-out.

At the end of each Billing Cycle, your Subscription will automatically renew unless you cancel it or Cryptocrispy cancels it. If your Subscription is on an annual basis, we will let you know at least fifteen (15) days in advance of any automatic renewal in order to give you the opportunity to cancel your Subscription. You may cancel your Subscription renewal either through your online account management page or by contacting our customer support team.

A valid payment method, including credit card, is required to process the payment for your Subscription and Add-on(s). You shall provide Cryptocrispy with accurate and complete billing information including full name, address, state, zip code, telephone number, GST number (if applicable) and a valid payment method information. By submitting such payment information, you automatically authorise Cryptocrispy to charge all Subscription and Add-on fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Cryptocrispy may (but does not have an obligation to) issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice. We reserve the right to terminate your Subscription in the event we are unable to collect a relevant payment from you (whether automatically or manually). Where that happens, we will inform you of the termination of your Subscription via email.

7. Free Trial

We may, at our sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).

You may be required to enter your billing information in order to sign up for a Free Trial. If you do enter your billing information when signing up for Free Trial, you will not be charged by Cryptocrispy until your Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time before the start of your Free Trial and without notice, Cryptocrispy reserves the right to (i) modify the terms applicable to any Free Trial offer, or (ii) cancel such Free Trial offer.

8. Fee Changes

Cryptocrispy, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. We will inform you of any change to your Subscription fees at least thirty (30) days in advance to give you an opportunity to terminate your Subscription before such change becomes effective. Any Subscription fee change will become effective immediately upon publishing, or, if you have an active Subscription, at the end of your then current Billing Cycle.

Your continued use of a Subscription after a Subscription fee change comes into effect constitutes your agreement to pay the revised Subscription fee amount.

9. Refunds

If you make any Purchase on the Platform as a Consumer, you have the right to request a refund of the applicable Purchase price without providing a reason at any time within fifteen (15) days of the original date of purchase. As your Purchase can be used by you immediately, we reserve the right to only issue a pro-rated refund which reflects the amount of time you have enjoyed the Purchase before claiming a refund.

To request a refund (or partial refund), please contact us by using the contact details at the bottom of these Terms. We will issue any refund as soon as possible to the payment method used for the original Purchase.

10. Software license

Subject to your compliance with these Terms, and during your active Subscription, Cryptocrispy grants you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Software. Except as expressly permitted in these Terms, you may not: 
  • decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Software;
  • make any modification, adaptation, improvement, enhancement, translation, or derivative work from the Software;
  • violate any applicable laws, rules, or regulations in connection with your access or use of the Software;
  • remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by Cryptocrispy or the licensors of the Software;
  • use the Software for any purpose for which it is not designed or intended;
  • use the Software for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the Software; or • distribute, transfer, sublicence, lease, lend or rent the Software to any third-party;

11. Confidential Information

“Confidential Information” means the specific terms and conditions of the Agreements and any non-public technical or business information of a party, including without limitation any information relating to a party’s techniques, algorithms, know-how, current and future products and services, research, engineering, designs, financial information, procurement requirements, manufacturing, customer lists, business forecasts, marketing plans and any other information which is disclosed to the other party in any form and (i) which is marked or identified as confidential or proprietary at the time of disclosure, or (ii) that the receiving party knows or should reasonably know to be the confidential or proprietary information of the disclosing party given the nature of such information and the circumstances of its disclosure.

Both Cryptocrispy and User will only use the other’s Confidential Information as necessary to perform under the Agreements, and must not use or disclose, either during or after the termination of its relationship, such information.  Both Cryptocrispy and User will only disclose the other party’s Confidential Information to persons or entities who need to know the information to perform under the Agreements. These obligations will remain in full force and effect in perpetuity.

Nothing in the Agreements shall prohibit either Cryptocrispy or User from disclosing Confidential Information of the other party if legally required to do so by judicial or governmental order (“Required Disclosure”); provided that the disclosing party shall: (i) give the other party prompt written notice of such Required Disclosure prior to disclosure; (ii) cooperate with the other party in the event the party elects to oppose such disclosure or seek a protective order with respect thereto, and/or (iii) only disclose the portion of Confidential Information specifically requested by the Required Disclosure.

12. Accounts

When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Platform.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your device and/or account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether your password is with our Platform or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, or a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorisation. You may not use as a username any name that is offensive, vulgar or obscene.

13. Customer Reference

When You agree (i) that Cryptocrispy may identify you as a recipient of Service and use your name and logo, in case of business customers, in sales presentations and on the Cryptocrispy website, and with prior approval in marketing materials and press releases, and (ii) with prior approval to develop a brief customer profile for promotional purposes on any websites owned and/or controlled by Cryptocrispy.

14. Error Reporting and Feedback

You may provide us directly at support@Cryptocrispy.com.au with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Platform (“Feedback”). 

You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property rights or other rights, title or interest in or to the Feedback; (ii) we may use the Feedback to improve the Platform or any other technology; (iii) we may have development ideas similar to the Feedback; (iv) the Feedback does not contain confidential information or proprietary information from you or any third-party; and (v) we are not under any obligation of confidentiality with respect to the Feedback. 

You hereby grant Cryptocrispy and its affiliates an exclusive, transferable, irrevocable, free-of-charge, royalty-free, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialise) the Feedback in any manner and for any purpose.‍

15. Links To Other Web Sites

Our Platform may contain links to third-party web sites or services that are not owned or controlled by Cryptocrispy.

Cryptocrispy has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their web sites.

You hereby grant Cryptocrispy and its affiliates an exclusive, You acknowledge and agree that Cryptocrispy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party web sites or services that you visit.

16. Disclaimer of Warranty

OUR PLATFORM AND ANY CONTENT THEREIN ARE PROVIDED BY CRYPTOCRISPY ON AN “AS IS” AND “AS AVAILABLE” BASIS. CRYPTOCRISPY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE AND THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE AND ANY CONTENT THEREIN IS AT YOUR SOLE RISK.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, CRYPTOCRISPY MAKES NO WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORM. WITHOUT LIMITING THE FOREGOING, CRYPTOCRISPY DOES NOT REPRESENT THAT THE PLATFORM, ANY CONTENT THEREIN OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE PLATFORM OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN PARTICULAR, IF YOU ARE A CONSUMER AND HAVE YOUR HABITUAL RESIDENCE IN THE UK OR THE EUROPEAN ECONOMIC AREA, APPLICABLE CONSUMER LAWS MAY NOT ALLOW SOME OF THE EXCLUSIONS AND LIMITATIONS SET OUT ABOVE, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

17. Liability and Indemnity

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU WILL DEFEND, INDEMNIFY AND HOLD HARMLESS CRYPTOCRISPY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, COSTS, EXPENSES (INCLUDING LEGAL FEES), CLAIMS, COMPLAINTS, DEMANDS, ACTIONS, SUITS, PROCEEDINGS, OBLIGATIONS AND LIABILITIES ARISING FROM, CONNECTED WITH OR RELATING TO YOUR USE OF THE SERVICE OR BREACH OF THESE TERMS. NOTWITHSTANDING THE FOREGOING, CRYPTOCRISPY RETAINS THE RIGHT TO PARTICIPATE IN THE DEFENCE OF AND SETTLEMENT NEGOTIATIONS RELATING TO ANY THIRD-PARTY CLAIM, COMPLAINT, DEMAND, ACTION, SUIT OR PROCEEDING WITH COUNSEL OF OUR OWN SELECTION AT OUR SOLE COST AND EXPENSE.

IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL CRYPTOCRISPY BE LIABLE TO YOU FOR LOSS OF PROFITS, SALES, BUSINESS, OR REVENUE, BUSINESS INTERRUPTION, LOSS OF ANTICIPATED SAVINGS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL OR REPUTATION, OR ANY INDIRECT OR CONSEQUENTIAL DAMAGE RESULTING FROM YOUR USE OF THE SERVICE OR ANY CONTENT THEREIN.

IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL CRYPTOCRISPY’S TOTAL AGGREGATE LIABILITY ARISING FROM, IN CONNECTION WITH, OR RELATING TO THESE TERMS, THE SERVICE OR ANY CONTENT THEREIN EXCEED: (I) IF YOU HAVE MADE ANY PURCHASE, THE AMOUNT OF THE PURCHASE GIVING RISE TO THE RELEVANT DISPUTE; OR (II) THE AMOUNT OF ONE-HUNDRED POUND STERLING (£100).

NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT OUR LIABILITY TO THE EXTENT NOT PERMITTED BY APPLICABLE LAW.

18. Termination

We may terminate or suspend your account and/or prevent your access to the Platform immediately, without prior notice in the event you are in breach of these Terms. We may suspend your subscription auto renewal for any reason or without a reason at any time without any consequences to you. 

You are free to stop using the Platform at any time. If you wish to terminate your account, please contact us. Termination of your account will take effect at the end of the then current Billing Cycle and will not give rise to any refund of your Purchase, unless as described under “9. Refund”.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

19. Governing Law

The Agreements and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation are governed by laws of the Government of Western Australia. The courts of Western Australia will have exclusive jurisdiction to deal with any dispute (including any non-contractual claim or dispute) which has arisen or may arise out of, or in connection with, the Agreements.

If you are a Consumer and have your habitual residence in Australia, you may benefit from additional rights and protection afforded to you by mandatory provisions of the laws of your country of residence, and nothing in these Terms shall affect the enforceability of these additional rights and protection.

20. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict your access to some parts of Platform, or the entire Platform.

21. Amendments To Terms

We may amend these Terms at any time by posting the amended Terms on this site. It is your responsibility to review these Terms periodically. These terms become effective immediately upon posting, unless you have an active Subscription in which case the revised Terms will become effective thirty (30) days after posting. If any revision to these Terms has a material impact on your rights or obligations, we may notify you of such revision using your registered e-mail address.

By continuing to access or use our Platform after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you are no longer authorised to use Platform.

22. Waiver

No waiver by Cryptocrispy of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition, or a waiver of any other term or condition, and any failure of Cryptocrispy to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

23. Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

24. Assignment

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.

You may not transfer any of your rights and obligations under these Terms to any other person without our prior express written consent.

25. Acknowledgement

BY USING THE SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.

26. Contact Us

The Platform is operated by Cryptocrispy Pty Ltd. Please send your feedback, comments, requests for technical support by email at: support@cryptocrispy.com.au.